• FAQ

  • Order item(s)
    Please email or fax the completed order form to us to order item(s).

    Online order
    Sorry we don’t accept online order temporarily, we apologize for the inconvenience.

  • Payment Options
    Note: Your order will not ship until we receive payment.

    Cash on pick up
    You can make the payment by cash when you pick up the item(s) from following address:
    65A Stanley Street, Burwood, NSW 2134.
    Note: Please contact us to arrange a time before you come to pick up.

    Cheque Payment
    Please make your cheque payable to United Mandarin Classroom, the post address as following:
    United Mandarin Classroom
    65A Stanley Street, Burwood, NSW 2134.
    Note: Please allow up to 3 working days for cheque(s) to be cleared after we received the cheque(s).

    Bank Deposit
    Direct Deposit is the easiest and most convenient way to pay. The following is our bank account information:
    Bank: St. George Bank
    Account Name: United Mandarin Classroom
    BSB Numbers: 112-879
    Account Number: 492 779 574
    Branch: Ashfield
    Please make sure you put your name (same as on the order form) as description when transfer.

  • Shipping
    We generally recommend that you consider purchasing shipping insurance if your order is over $100.00. If shipping insurance is not purchased, we cannot be responsible for any lost or damaged parcel(s) during delivery. Please email us if you have any questions.

    Shipping Method
    Pick up
    Australia Post Regular Parcel (3-5 working days)

    Shipping Cost
    Freight cost and insurance are borne by the purchaser.
    Pick up: FREE
    Regular Parcel: $16.00 (up to 1kg), $23.00 (up to 5kg)
    Note: Please email us if you need Express Post the item(s).